In order to access the "Deposition Testimony: 5 Simple Rules" program, you must first purchase a session and receive a user password. Each session you purchase allows for 30 days of unlimited viewing by you and your clients. To purchase a session, please click here:
Temporary Internet files, cookies and other information stored by your browser can interfere with your ability to log in to the site and/or view the video program. To delete this information, follow these steps:
Internet Explorer 8 users, from the Safety menu, click Delete Browsing History, deselect Preserve Favorites website data, select Temporary Internet files, Cookies, and History, and click Delete. Close and re-start Internet Explorer 8.
Safari 5 users, from the Safari menu, click Reset Safari, make sure Clear history, Empty the cache and Remove all cookies are checked and then click Reset. Close and re-start Safari 5.
Firefox 5 users, from the Tools menu, click Clear Recent History, make sure Browsing & Download History, Cookies and Cache and Remove are checked and then click Clear Now. Close and re-start Firefox 5.
Try viewing the video using the "Normal" or "Low" video quality settings instead of "HD." You can change the video quality by clicking on "Low," "Normal" or "HD" at the top of the video player.
Make sure you have the latest version of the Flash video player installed on your computer. Place your cursor over the video player and right click your mouse. Select "About Adobe Flash Player." This link will open a page on the Adobe website that will allow you to download the latest version of the Flash video player at no cost. After you download the file, follow the instructions you receive when you open the file for how to install it on your computer. A restart of your browser and/or computer may be required for the changes to take effect.
Place your cursor over the video player and right click your mouse. Select "Settings," and then select the file icon labeled "Local Storage." Move the bar to the right to increase the amount of space your computer will make available to download the video files during playback (the "unlimited" setting at the far right of the bar is recommended). If you are experiencing slow or halting playback, increasing the amount of space your computer will make available to download the video will allow your browser to download more of the video file before playback begins, which should prevent slow or halting playback. You may experience a longer delay before the video starts to play while the video loads but once it starts, it should continue without slowing down or stopping. Close the dialog box in the player, click the "Refresh" button on your browser and select again the chapter you wish to view.
Some law firms and companies have firewalls or other network configurations that prevent or hinder the playback of streaming video, or that support the playback of video only in certain formats or from certain websites. While the Flash video player is used by over 99% of Internet users to view streaming video, your law firm or company may have a unique set up that is preventing you from viewing the video in the Flash video format from a computer that is connected to its network. If the steps listed above do not resolve your playblack difficulties, please consult your IT personnel for assistance.
Try viewing the video on your home computer, laptop computer, mobile device (such as an iPad or iPhone) or any other computer or device that is not connected to your law firm's or company's computer network. You will experience the fastest and highest quality playback on computers and/or mobile devices that connect directly to the Internet via a high-speed ethernet or wireless Internet connection.
If you have any other questions, please feel free to contact us.